Terms of Service

Welcome to The Reflective Scribble Co. These Terms of Service apply when you visit our website or purchase products from us.

By accessing our website or placing an order, you agree to these terms.

1. About Us

The Reflective Scribble Co is an Australian small business creating reflective practice tools, stationery and creative resources designed primarily for people working within the helping professions.

Throughout these terms, “we”, “us” and “our” refer to The Reflective Scribble Co.

2. Our Products

We aim to describe and photograph our products as accurately as possible. As products are printed physical items, minor variations in colour, print appearance or finish may occur.

Product availability and quantities may be limited, particularly for first editions, launch editions and small print runs.

We reserve the right to update, modify or discontinue products and pricing at any time. Changes will not affect orders that have already been accepted.

3. Reflective Practice Disclaimer

Our products are designed as creative tools to support personal reflection and reflective practice.

They are not intended to replace professional supervision, clinical supervision, mental health care, professional advice or organisational policies and procedures.

Users remain responsible for exercising their own professional judgement and complying with the requirements of their workplace, profession and relevant regulatory bodies.

When using our products for work-related reflection, users should ensure that confidential, identifying or sensitive information about clients, patients, colleagues or other individuals is not recorded inappropriately.

4. Orders and Payment

All prices are displayed in Australian dollars (AUD) unless otherwise stated.

Payment must be completed using one of the payment methods available at checkout.

We reserve the right to cancel or decline an order where there has been an obvious pricing or product error, suspected fraudulent activity, or where we are unable to fulfil the order. If payment has already been received for an order we cannot fulfil, the relevant amount will be refunded.

5. Shipping

Shipping costs and available shipping offers are displayed at checkout.

Our current shipping information, including dispatch estimates and free-shipping thresholds, can be found in our Shipping Policy.

Customers are responsible for providing accurate delivery information when placing an order. If you notice an error in your delivery information, please contact us as soon as possible.

6. Returns, Refunds and Consumer Rights

Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable Australian Consumer Law.

Nothing in these Terms of Service is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

7. Intellectual Property

Unless otherwise stated, the original written content, product design, layout, branding and other intellectual property created by or for The Reflective Scribble Co is owned by or licensed to The Reflective Scribble Co.

Our products are intended for personal use and legitimate professional reflective practice. The Reflective Scribble Co's protected content must not be copied, reproduced, distributed, resold, adapted or commercially exploited without permission, except where permitted by law.

Purchasing a product does not transfer ownership of, or any rights to, the intellectual property contained within that product.

8. Website Use

You agree not to use this website for unlawful or fraudulent purposes or in a way that interferes with the operation or security of the website.

We may update or change website content from time to time and cannot guarantee that the website will always be available without interruption.

9. Third-Party Services

Our website may use or link to services provided by third parties, including payment, ecommerce and delivery providers.

Your use of third-party services may also be subject to the relevant provider’s terms and privacy practices.

10. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

11. Changes to These Terms

We may update these Terms of Service from time to time. The current version will be published on our website.

12. Contact

If you have questions about these Terms of Service or an order, please contact:

The Reflective Scribble Co
Soft.Chaospress@gmail.com

Last updated: September 2026